Privacy Policy


1. Data protection at a glance

General information

The following information gives a simple overview of what happens with your personal data when you use our app. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration below this text.

Data collection in our app

Who is responsible for data collection in our app?
Data processing in our app is carried out by the app’s operator, whose contact details can be found in the app’s legal information.

How do we collect your data?
One way we collect your data is when you share it with us. This can, for example, be data that you enter in the registration screen (see Section 4 of this Data protection declaration). Other data (such as charging process logs) is automatically collected by our IT systems when using the app (see Section 4 of this Data protection declaration).

What do we use your data for?
Data in our app is collected to ensure the app functions flawlessly (Art. 6 para. 1 letter f of the GDPR).

What rights do you have relating to your data?
You have the right to be provided with information about the source, recipient and purpose of any of your personal data that is stored, at any time and free of charge. You also have the right to request that your data be rectified, blocked or deleted. Should you have any questions about this or any other aspect of data protection, you are welcome to contact us at any time at the address listed in the legal information. You also have the right to lodge a complaint with the responsible supervisory authority (Art. 15 et seqq. of the GDPR)

2. General Information and Mandatory Information

Data protection

The operators of this app take the protection of your personal data very seriously. We treat your personal data as confidential and process it according to the statutory data protection regulations as well as this data protection declaration.
Various pieces of personal information are collected when you use this website. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

Please be aware that there may be flaws in security when transmitting data via the internet (e.g. when communicating via email). It is not possible to seamlessly protect all data against access by third parties.

Information on the responsible authority
The authority responsible for data processing in this app is:
Hubject GmbH
EUREF-Campus 22
10829 Berlin, Germany
Tel.: +49 (0)30 7889320 0
Fax: +49 (0)30 7889320 29
Email: info@hubject.com

The responsible authority is the natural or legal person that decides – whether alone or together with others – on the purpose and means of the processing of personal data (e.g. names, email addresses or similar).

Revoking your consent to process data
Many data processing procedures are only possible with your express consent. You can revoke any consent already granted at any time. To do so, it is sufficient to send us an informal email. The legality of any data processing carried out up until the revocation remains unaffected by such revocation.

SSL/TLS encryption
Communication of the app with the app backend and with the backend of the eRoaming platform is carried out via SSL/TLS encryption for security reasons and to protect the transmission of confidential content. The same applies for forwarding to the mobile website of our ad hoc charging solution intercharge direct (https://m.intercharge.eu).

Information and deletion
Within the framework of the currently applicable statutory provisions, you have the right at any time to be provided with information on any personal data of yours that is saved, the source and recipients of the data and the purpose of the data processing free of charge and, if necessary, the right to have this data rectified or erased. Should you have any questions about this or any other issue relating to personal data, you are welcome to contact us at any time at the address listed in the legal information.

3. Data protection officer

Legally prescribed data protection officer
We have appointed a data protection officer for our company.

Dr Katharina Vera Boesche
EUREF-Campus 22
10829 Berlin, Germany

Email: datenschutz@hubject.com

4. Data collection in our app

Registering for the app
In order to register to use the app, we require you to make the following data available to us: your emobility service provider contract number (EVCO-ID) and the PIN/password provided by the emobility service provider on registration. The mandatory fields to be completed are absolutely necessary in order to complete the registration and thereby fulfil the contract (Art. 6 para. 1 letter b) of the GDPR).

When registering for the app, we use your contract number and PIN/password to enable you to access charging stations.

We store your contract number and PIN/password locally in the app for as long as it is installed on your device. This means you only need to register to use the app once.

Location data
We only collect your location data once we have received your consent, and store this temporarily on your (mobile) end device. The location on the map is used to show you charging points in your surrounding area. Your location is never passed to third parties from our app.

Charging process log data
To enable us to perform a charging process successfully, we collect and save the following charging data:

  • user ID
  • charging process ID
  • charging point ID
  • start of charging process
  • end of charging process

This data is never combined with other data sources.

Data processing is carried out on the basis of Art. 6 para. 1 letter b) of the GDPR, which permits the processing of data in order to fulfil a contract or pre-contractual measures.

5. Google Maps

The app uses the Google Maps API to visually display geographical information. When using Google Maps, Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043) also collects, processes and uses data regarding the usage of the Maps functions by website visitors. You will find more detailed information about data processing by Google in Google’s data privacy information, which you can access at www.google.com/privacypolicy.html.